Friendliness and helpfulness of staff, they are willing and capable of interacting and working with gym-goers to help them achieve their goals. Cleanliness, hours available, convenience, location, they are all pluses too.
Great great gym especially if you work in Kendall Square. They offer a free fitness consult if you're a new member which was really helpful. The trainer and gym staff are great and really do a good job at keeping up the place and helping members out! Overall great stock of free weights open studio space and machines. I'd say it's above average in equipment because I haven't had to wait for machines really even during peak gym times. They have a lot of options for classes like martial arts, workouts, HIIT, yoga and beyond so if that's your thing you won't be disappointed. They also have really good locker rooms with both a steam and sauna which sets it apart from other places as well. Of all the gyms I've tried in Cambridge so far I'm glad I chose this one. It has everything I need and more.
The biggest strength of the CAC tech square location and the reason for five stars is the quality of the instructors for the classes. Body Pump here is both fun and effective. I primarily come for the classes. It is not a huge gym but it does what it does pretty well and seems to have a slightly lower cost to coincide with its smaller size. My employer subsidizes the membership so I pay a pretty low fee. I think even the full price is a pretty good deal. Why do you need 10 of machine X? You can only use one at a time. My only complaint is that occasionally classes at the most popular time of the week get a little bit crowded. But the classes are otherwise a good enough value that they don't lose a star for it in my opinion.
Love to follow on the social media...during pandemic they have been on fleck..good thing..with the amazing classes available..love joining challenges on line..and following others for ideas and progress. Great job. .